The customer is responsible for freight on any returned package. Returns are subject to a 15% restocking fee after 30 days. All electronic items are non returnable but are warrant-able if package is opened. All electronic items will have a 15% restocking fee. All free shipping items will have a 15% restocking fee. Returns may be refused if product has been used, damaged, or custom built. Any item after 30 days will need written approval to be returned. Returns require a return authorization number and a copy of the original invoice. SOUTHWEST WHEEL® has the right to reverse any freight charges and fees.